Last Updated: 29 July 2021

Privacy policy

We at Fondation Dr Javad Nurbakhsh (“FDJN”, “we”, “us” or “our”) are committed to protecting your personal information and your right to privacy. In this privacy policy, we seek to explain to you in the clearest way possible what information (or data) we collect from you when you visit our website ( and use our services (marketing, donations or any other related services provided by and through us), how we use this information and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, please stop using our website and services. If you have any questions, concerns or complaints regarding our policy, feel free to “Contact Us”.

  1. What data do we collect from you?
  2. How do we collect your data?
  3. How will we use your data?
  4. How long do we store your data?
  5. Who do we share your data with?
  6. Embedded content from other websites.
  7. Do we collect information from minors?
  8. What are your data protection rights?
  9. Cookie Policy:
  10. Do we use Google Maps?
  11. Controls for Do-Not-Track features.
  12. Breach of data.
  13. Changes to our privacy policy.
  14. Contact Us.

1. What data do we collect from you?

When you use our website, we collect the following information from you:

  • Personal identification information – Names, email addresses, phone numbers and any other similar examples of personal information.
  • IP address and your browser’s user agent string – This helps us identify which browser is being used when you access our site, what version of that browser is being used, and on which operating system it is being used.
  • Credentials – Passwords, password hints, and similar security information used for authentication and account access.
  • Payment data – We collect necessary data to process your payment when you make a donation through our website to FDJN, such as your payment instrument number (e.g. your credit card number), the security code associated with your payment instrument, and any personal identification information you provide. All payments are processed by Stripe. You may find their Privacy Policy link here:
  • Social media login data – We provide you with the option to register with us using your social media account details (Facebook or Instagram). If you choose to register in this way, we will collect certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as any other information you choose to make public.

NOTE: We do not control and are not responsible for other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy (which can usually be found on their online applications, or “apps”, websites and services) to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

  • We also collect information through cookies, which is explained in detail in our “Cookie Policy” below.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information

2. How do we collect your data?

You directly provide us with most of the data we collect. We collect and process data when you:

  • Use or view our website via your browser’s cookies – For more information on cookies and our use of cookies please read through our “Cookie Policy” below.
  • Leave a comment on the site – We collect data shown in the comments form.
  • Register on our website by creating a user profile – We collect personal information provided in your user profile.
  • Make a charitable donation through our website – We collect your payment information and any personal information you provide to us.

3. How will we use your data?

We will use your data for legitimate administrative and security purposes, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

The ways in which we use your data include:

  • Detecting spam (irrelevant or unsolicited electronic messages sent to users, for the purposes of advertising, phishing – fraudulent attempts to obtain personal information from internet users – spreading malware, and other such security threats.).
  • To facilitate account creation and logon process – If you choose to link your account with us to a third-party account (such as your Facebook or Instagram account), we will use the information you have allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. Read our “Social Media Logins” section below for further information.

  • Managing user accounts – We may use your information for the purposes of managing your account and keeping it in working order.
  • Online mailing lists – This is when you opt-in to receive marketing emails concerning our organization and its efforts (or other related information and updates) when registering online with us.
  • Service-related emails – We may send you service-related emails that are necessary for the administration and use of your account.

4. How long do we store your data for?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (however they cannot change their username). Our website administrators can also see and edit that information.

To find out how long we store cookies for please review our “Cookie Policy” below.

5. Who do we share your data with?

We will process your data for legitimate administrative and security purposes, the fulfilment of our contract with you, compliance with our legal obligations and where you have given us specific consent to do so. We only share and disclose your information with the following third parties:
  • An anonymized string created from your email address (known as a hash) may be provided to the Gravatar (Globally Recognized Avatar) service to understand whether you are using this service. You may find their privacy policy link here:
  • Donations made to FDJN through our website are processed by Stripe. “Sensitive” information gathered through the payment process of donations (personal identification information – such as your name, home address and email address – a payment instrument number – such as your credit card number – and the security code associated with your payment instrument) is stored by Stripe. You can access Stripe’s Privacy Policy through the following link:
  • We also use the “Give” WordPress (GiveWP) donation plugin to monitor donations (accept donations online and track our fundraising progress). This plugin allows us to view and store the name of the donor, the currency and amount donated, as well as the time of donation. However, this is all stored within our own WordPress site. WordPress does not have access to this information as it is securely stored within our own database, which is safely hosted by us. You can access GiveWP’s privacy policy through the following link:
  • FDJN is partnered with Sufi Service Committee, a non-profit organisation that is active in a number of countries across the globe. The Stripe account that we use to process, and store donations is owned by the Sufi Service Committee. If you make a donation, your payment information (as described above in relation to Stripe) and personal identification information (as described above in relation to Stripe) may be shared with Sufi Service Committee. However, Sufi Service Committee are not authorised to determine how your donation will be used to aid our charitable organisation, that right strictly lies with us. You can find out more about Sufi Service Committee by accessing their website through the following link:
  • If you choose to connect your social media account (Facebook or Instagram) to the account that you register with us, then the personal information provided in your FDJN user profile will be shared with the linked social networking service (as named above).
If we have processed your data based on your consent and you wish to revoke your consent, feel free to “Contact Us” with your enquiries/requests. “Contact Us” with your enquiries/requests. 
  • Visitors to our website can download and extract any location data from images that have been uploaded to the website.
  • If you wish to prevent this from happening, please avoid uploading images with embedded location data (EXIF GPS) included to the website.

6. Embedded content from other websites.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Interacting with embedded content from other websites is equivalent to visiting the websites themselves and interacting with content there.

These websites may collect information about you, use cookies, embed additional third-party tracking, and monitor your interactions with that embedded content, including tracking your interaction with the embedded content if you hold an account with that website and are logged in to that account.

To find out more about how these websites collect your personal information, please visit the original websites that the embedded content comes from and review their own individual privacy policies as they will certainly differ from ours.

7. Do we collect information from minors?

While we do not actively collect information from children under 18 years of age, we appreciate that our supporters and the people we help are of all ages. By using our website and services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of our website and services. If we learn that personal information from users less than 18 years of age has been collected without the appropriate consent, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under the age of 18, please “Contact Us” with this information.

8. What are your data protection rights?

We would like to ensure you are fully aware of your data protection rights, and your ability to exercise them.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These include:

  • The right to access – You have the right to request copies of your personal data from us. NOTE: We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete any information you believe is incomplete.
  • The right to erasure – You may have the right to request that we restrict the processing of your personal data.
  • The right to object to processing – You may have the right to object to our processing of your personal data.
  • The right to portability – You may have the right to request that we transfer data we have collected to another organisation, or directly to you.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you make any such request, we have one month to respond to you. If you would like to exercise any of these rights, feel free to “Contact Us” with your enquiries/requests.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local Data Protection Supervisory Authority. You can find their contact details here.

Account Information:

If you would at any time like to review or change the information in your account or terminate your account with us, you can:

  • Log into your account settings and update your user account, OR;
  • “Contact Us” with your enquiries/requests.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with legal requirements.

Cookies and similar technologies:

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website. For further information, please see our “Cookie Policy” below.

Email marketing:

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we have sent to you or simply “Contact Us” with your enquiries/requests. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:

  • Note your preferences when you register an account with our site. 
  • Access your account settings and update preferences. 
  • “Contact Us” with your enquiries/request. 
  • Get in touch with us using the contact information provided in the “Contact Us” section of this policy.

9. Cookie Policy.

This cookie policy describes what cookies are and how we use them on our website.

You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. We will also describe the choices available to you regarding accepting or declining the use of cookies.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).

Session cookies are temporary cookies that are used during the course of your visit to the website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our website or using our services.

Cookies may be set by our website (“first-party cookies”), or by third parties, such as those who serve content on the website (“third-party cookies”). These third parties can recognise you when you visit our website and when you visit certain other websites.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website. These are some of the ways in which we use cookies:

  • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in to your account, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

What types of cookies do we use?

  • Necessary cookies – These allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognise that you have created an account and have logged into that account to access the content.
  • Functionality cookies – These let us operate the website and our services in accordance with the choices you make. For example, we will recognise your username and remember how you customised the website and services during future visits.
  • Social media cookies – Third-party cookies from social media sites (Facebook or Instagram) let us track social network users when they visit our website, use our services or share content, by using a tagging mechanism provided by those social networks.These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our privacy policy and the social networks’ privacy policies. We will not collect or share any personally identifiable information from the user.

How to manage your cookies:

If you do not like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit:

Please note, however, that if you delete cookies or do not accept them, you might not be able to use all the features our website offers.

Acceptance of our cookie policy:

You acknowledge that you have read this policy and agree to all its terms and conditions. By using the website, you agree to be bound by this policy. If you do not agree to abide by the terms of this policy, you are not authorised to use or access the website.

Contacting us:

If you would like to contact us to understand more about our cookie policy or wish to contact us concerning any matter relating to our use of cookies, you may use the information provided in the “Contact us” section of our privacy policy below.

10. Do we use Google Maps?

We use Google Maps for the sole purpose of sharing with users the location of our clinic in Abidjan, Côte d’Ivoire.

We DO NOT use Google Maps API to track user location.

To read about Google’s policies, for instance, their Privacy Policy or Terms of Service, please use the following link and find the Google policy/policies you wish to review:

11. Controls for Do-Not-Track features.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy. 

12. Breach of data.

Whilst we at FDJN always attempt to protect the security of your personal information, we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website and services is at your own risk.

A privacy breach occurs when there is unauthorised access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when we believe you are likely to be at risk or serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. In the event that we become aware of a security breach which has resulted or may result in unauthorised access, use or disclosure of personal information, we will promptly investigate the matter and notify the applicable Supervisory Authority no later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.


13. Changes to our privacy policy.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification through your user profile or via email. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

14. Contact us.

If you have any questions, comments, or complaints about any aspect of our privacy policy and/or cookie policy, you may contact us.






Thank you for taking the time to read through our policies!